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Florist

Overview:

Job Title: Florist Location: Retail Grocery Location

Position Overview
The florist is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions, fresh and appealing product and a friendly atmosphere.
Primary Responsibilities & Accountabilities
  • Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
  • Manage inventory, in-stock position, pricing integrity, merchandising, expense control and other operational processes to company standards.
  • Ensure the department is merchandised in accordance with the needs of the community; maintain shelf allocations to ensure the availability of products at all times.
  • Design and make floral arrangements for all occasions.
  • Offer product suggestions when appropriate.
  • Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
  • Operate department equipment and tools.
  • Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
  • Notify management of team member theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.
  • Perform other job-related duties as assigned.
Qualifications
Minimum
  • Must be 18 years of age.
  • Ability to read, write and speak English proficiently.
  • Ability to understand and follow English instructions.
  • Authorization to work in the United States or the ability to obtain the same.
  • Successful completion of pre-employment drug testing and background check.
Preferred
  • Experience in creating floral arrangements.
  • High standard of integrity and reliability.
Required Behaviors
  • Lives the Values
    by embracing the essence of the company demonstrating a commitment to the company s goal and values.
  • Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust.
  • Business-driven
    showing passion for the business, delivering results consistently.
  • Customer-orientated
    by passionately demonstrating that the customer comes first always by putting the customer s needs above all else.
  • People Passion
    through consistently treating others with respect and dignity.
Knowledge, Skills, Abilities
  • Compliance with all company policies and procedures.
  • Possession of Florist Certification or ability to obtain same within 180 days of placement.


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